10 Year Warranty on the entire trampoline

We don't just make the claim, we back the claim with our comprehensive 10 year warranty. With exceptional engineering, premium materials, quality control and testing, your Springfree® Trampoline is built to last.

Not all Warranties are Equal

  • Mat
  • Springs / Rods
  • Safety Net
  • Frame
  • Net Poles
  • Pads / Softedge
Jumpflex
SpaceJump
Big Bounce
Super Fly
  • 10 Years
  • 10 Years
  • 10 Years
  • 10 Years
  • 10 Years
  • 10 Years
  • 5 Years
  • 5 Years
  • 3 Years
  • 10 Years
  • 10 Years
  • 3 Years
  • 5 Years
  • 5 Years
  • 3 Years
  • 10 Years
  • 3 Years
  • 3 Years
  • 3 Years
  • -
  • 1 Year
  • 5 Years
  • -
  • 1 Year
  • 5 Years
  • 5 Years
  • 3 Years
  • 10 Years
  • -
  • 3 Years

The only trampoline to pass independent body Consumer NZ safety tests without major or minor failing, every year tested.

LEARN MORE

 

 

 

Click here for New Zealand Warranty

Service and Quality you can Trust

Buying a Springfree Trampoline is a family investment. Our commitment to manufacturing the highest quality product means peace of mind for you.

We warrant our products to be free of defects in material and workmanship under normal domestic use and service conditions which do not include general wear and tear, burns, cuts or snags.

If you believe you have a manufacturing fault or a product defect with your Springfree Trampoline and need to make a warranty claim, please complete the warranty claim form.

Submit a Warranty Claim

If you have any question about making a claim, please contact our Customer Care team at 0800 JUMP SAFE (0800 586 772).

Please note that our warranty changed to 10-year coverage in September 2017. If you purchased your Springfree prior to September 1, 2017 click here for warranty details.

If you are uncertain which warranty your trampoline is covered by, please contact our Customer Care team at 0800 JUMPSAFE (0800 586 772).

Accessories and Parts

All Springfree Trampoline Accessories are covered by a one-year warranty, with the exception of the Springfree FlexrBall which has a 3-month warranty.

Parts are covered by a 2-year warranty.

Warranty FAQ

Click here for all your warranty questions